99 Spoons is an automated soft serve vending company based in Pasadena, California, a product of 99 Innovations LLC. 99 Spoons has sold 350+ machines to 200+ operators across the United States — establishing itself as a leader in the emerging automated frozen dessert retail category.
The 99 Spoons Machine
The core product is an automated soft serve kiosk designed to dispense fresh soft serve ice cream, frozen yogurt, and related frozen treats without any human intervention. Key features include:
- Robotic dispensing system: Precisely portions and swirls soft serve into cups or cones with consistent quality every time
- Touchscreen interface: Intuitive customer-facing display guides users through flavor selection, topping choices, and payment
- Topping dispensers: Automated topping and sauce dispensers allow customers to customize their orders
- Cashless payment via Nayax: Accepts all major credit/debit cards, contactless payment, and digital wallets — $10/month per machine
- Remote management software: Proprietary platform provides real-time sales data, inventory monitoring, and machine health alerts — $49/month
Certifications and Compliance
Health permits are issued locally and are the owner's responsibility. This means operators don't need to reinvent the compliance wheel — they start with a machine that meets industry standards from day one.
Pricing
- 1 machine: $18,499
- 2 machines: $17,999 each
- 3 machines: $17,499 each
- Monthly software: $49/machine
- Monthly card reader: $10/machine
The Complete Operator Support System
99 Spoons distinguishes itself from other vending machine suppliers through a comprehensive support ecosystem:
- White-glove delivery and installation: Machine arrives set up and ready for training
- In-person tech training: Covers operations, maintenance, troubleshooting, and software — typically completed in two hours
- Supplies: Consumables bought from independent suppliers of your choice
- 24/7 support: Industry veteran team available around the clock
- Operator community: Access to a network of 200+ fellow operators for peer learning and support
Who Is 99 Spoons For?
The 99 Spoons model attracts a diverse range of operators:
- Existing business owners looking to add a complementary offering
- Veterans of food service or retail who want to own rather than manage
- Anyone who wants to build a scalable business without the overhead of a traditional food establishment
Follow the Journey
Follow 99 Spoons on Instagram at @futureoffrozen to see machines in action, operator stories, and the latest company news. Ready to get started? Visit 99spoons.com.