Bring a fully automated,
self-cleaning robotic soft serve kiosk
to your business.
Improve your customer experience, add a new amenity, and gain a competitive edge. Zero staff required. Intertek certified. Up and running in days.
This page is for business owners wanting to provide automated frozen treats to their customers and employees — purchased outright, no royalties or revenue share. Vending operators may buy equipment on the same terms as any business. 99 Spoons does not find, provide, or refer locations, and does not give earnings estimates.
Who It's For
Built for High-Traffic Facilities
Any organization with consistent foot traffic and a desire to delight their people is a natural fit.
Corporate Offices & Campuses
Give employees a premium daily perk. A soft serve station in the break room or lobby drives morale and retention — at a fraction of the cost of traditional amenities.
Gyms & Fitness Centers
Post-workout soft serve is a natural fit. Operate it as a paid amenity or bundle it into your membership offering to stand out from the competition.
Hotels & Resorts
Delight guests in the lobby, pool area, or family zone. A robotic kiosk is a conversation piece — and it runs all night without a single staff member.
Hospitals & Healthcare
Bring a bright moment to patients, families, and staff.
Universities & Schools
Cafeterias, student unions, and recreation centers. Students love it. Admissions tours love it too.
Stadiums & Arenas
High volume, high velocity. Our machines handle rush periods without breaking a sweat. A dessert amenity without the labor cost.
The Process
From Inquiry to First Scoop in 4 Steps
We make it simple. Most customers are up and running within 2–4 weeks of purchase.
Submit Your Inquiry
Fill out the form below with your facility type and goals. We'll respond within 24 hours.
Custom Proposal
Our team puts together a tailored quote based on your volume, space, and use case.
Delivery & Install
We deliver, install, and commission the machine. Full training for your team is included.
Go Live
Your machine goes live, with remote monitoring included.
"It runs itself. I didn't believe it until I saw it — our staff doesn't touch it, our guests love it, and it's been running 24/7 since day one."
— 99 Spoons Business Customer
Supply Chain & Cost Breakdown
Running a 99 Spoons kiosk is simple. Supplies are available from independent suppliers of your choice. As a business owner with your own location, you pay no location commission.
| Cost Item | Cost Per Cup |
|---|---|
| Soft serve mix | $0.47 |
| Cup & spoon | $0.22 |
| Toppings | $0.10 |
| Syrups | $0.08 |
| Credit card processing fees | $0.36 |
| Water | $0.02 |
| Cleaning | $0.02 |
| Location commission | $0.00 — you own the location |
| Total Variable Cost | $1.27 |
| Fixed monthly costs (software, payment device, insurance) | about $94/month |
These figures are illustrative only and are intended as a guide. Actual results will vary depending on consumable costs, pricing, and other variables. These are not earnings claims or guarantees of any kind.
Your Costs
Your costs
As a business owner, you pay no commissions, no royalties, and no fees beyond the monthly software subscription.
Cost-per-cup Calculator
This calculator only does arithmetic on the numbers you enter. Results depend on your own prices, sales, and costs.
Recommended Suppliers
Everything you need is available from trusted national suppliers with fast shipping. No exclusive vendor lock-in — these are the products our customers use every day.
Cleaning Supplies
Amazon • Walmart — simple everyday products. Stera-Sheen Green Label sanitizer.
AmazonRemote Management Software
Remote Management Software — Included
- Real-time sales data and sales reporting from any device
- Machine health monitoring — temperature, alerts, and diagnostics
- Update menus, pricing, and promotions remotely
- TARS temperature alert reporting — automatic notifications for any out-of-range reading
- Order history, transaction logs, and downloadable reports
- $49/month after included period — no per-transaction fees
Your Software Portal Dashboard
Real-time sales data, machine health, alert settings, promotions, orders and more — all in one place.
Pre-Installation
Before your installation date is confirmed, the following must be in place. This protects you and ensures a smooth launch day with no surprises.
Pre-Installation Checklist — What Must Be Ready
- Power verified: 120V outlet confirmed at placement location — 20-amp circuit is typically sufficient for runs under 150 feet; 25-amp recommended for runs over 150 feet
- Doorway clearance confirmed: kiosk dimensions are 43" W × 37" D × 76" H
- Clear path from load-in point to final placement — no stairs or obstacles
- Ventilation space: minimum 5" clearance at rear of unit
- Internet connectivity established: Wi-Fi credentials or hotspot device tested on-site
- Health department contacted and inspection appointment scheduled (if required)
- Nayax payment account set up and device associated
- All supplies on-site: soft serve mix, cups, spoons, toppings, syrups, cleaning materials
What 99 Spoons Does Before Delivery
- Machine is fully assembled, operated, and inspected at the factory before shipment
- Packaged with protective crating to ensure it arrives in excellent condition
- Keys zip-tied to the power cable at the rear for easy access upon delivery
- Manuals, spare parts, and shippers shipped inside the kiosk
- All mechanical components tested and software pre-loaded before dispatch
Health Department Compliance
- Food service license — apply with your local/state health department. Allow several weeks for processing, inspection, and approval
- Cleaning schedule — full sanitization required at least once per week (more frequent in some jurisdictions)
- Cleaning logbook — kept inside the kiosk at all times, updated after every service visit, signed after every cleaning cycle, retained for minimum 1 year
- Temperature compliance — automated controls and auto shut-off are built in. If a temperature fault occurs, dispose of product and fully clean before returning to service
Training
Your training is hands-on and comprehensive. By the time it is complete, your team will be fully confident running, stocking, cleaning, and managing the machine independently.
Installation & Setup
- Uncrating, positioning, leveling, and locking casters
- Connecting power and running the machine for the first time
- Initial cleaning and sanitization before first use
- Inspecting the machine for any transit damage
Machine Operation
- Navigating the Kiosk Control Interface — home screen, manual test mode, machine parameters, and alarm queue
- Running test vends and reading sensor indicators
- Updating products, prices, and menus through the cloud portal
- Connecting to Wi-Fi and managing Android settings
Stocking & Restocking
- Stocking soft serve mix: priming, filling, and returning to AUTO mode
- Stocking cups, spoons, toppings, and syrups — no tools required
- Following the 12-hour rule: product only added within 12 hours of last sanitization
Cleaning & Sanitization
- Preparing Stera-Sheen Green Label sanitizer to correct concentration (verified with test strips)
- Full disassembly: auger door, O-rings, spigot, auger, agitator blade, rosette cap
- 3-compartment sink process: wash, rinse, sanitize, air dry
- Reassembling and running the full sanitization cycle before restocking
- Cleaning topping and syrup containers
- Completing the cleaning logbook correctly after every cycle
After Training Your Team Will Be Able To
- Run the machine completely independently from day one
- Stock and restock all consumables without tools
- Perform full cleaning and sanitization to health department standards
- Monitor machine health and respond to alerts via the cloud dashboard
- Manage menus, pricing, and promotions remotely
- Maintain cleaning logs for health department compliance
Investment & Pricing
Here is a full breakdown of what you will invest to get your 99 Spoons kiosk up and running at your location. Pricing is subject to change — your 99 Spoons contact will confirm current pricing at the time of your order. Want every line item? Here is the complete pricing breakdown.
Equipment Pricing
Additional Costs — Paid to 99 Innovations
Third-Party Costs — Paid Directly to Third Parties
Payment Terms
- Standard: 50% deposit upfront to begin your order, 50% balance due when equipment is ready to ship
- Expedited: 100% of equipment cost paid upfront for priority processing
- Delivery & installation fee: due prior to dispatch
- Training fee: paid a few days prior to your installation and training date
- Initial supplies: purchased approximately 7 days before your installation date
Common Questions
Everything You Need to Know
Still have questions? Reach out and we'll get back to you within 24 hours.
The machine is $18,499. Additional costs paid to 99 Innovations include delivery & installation ($999), training & tech support ($2,500 one-time), and a $49/month software subscription. Third-party costs include consumables, insurance (~$35/month), and a Nayax payment device fee ($10/month).
No. The machine is fully autonomous — it takes orders via touchscreen and dispenses automatically. The only ongoing task is restocking supplies (mix, toppings, syrups), and cleaning the machine which takes about 30 minutes per week.
A $49/month software and support fee covers remote monitoring, software updates, and ongoing technical support. There are no royalties, no franchise fees, and no revenue share.
The kiosk footprint is approximately 10 square feet — (see kiosk specs) about the size of a large vending machine. It requires a standard 110V electrical outlet that draws 20 amps (must be a dedicated line). Our team will assess your space before installation.
Custom branding options are available for larger orders and enterprise accounts. Contact us to discuss co-branding or white-label configurations for your facility.
Our remote monitoring system and software portal detects issues proactively. Most issues are resolved remotely; on-site service is dispatched when required. All machines include a standard warranty.
No. 99 Spoons sells machines directly (Direct to Business). There is no franchise fee and no royalty.
White-Glove Service
We fly out, set it up,
and train your team.
From the moment you purchase, we handle every step of getting your machine running.
Delivery & Installation
We deliver the machine and our team flies out to install it at your location. We handle all setup — from positioning to power connection.
Staff Training
We train your employees on how to maintain the equipment — restocking, basic cleaning, and day-to-day operation. Simple enough to learn in an hour.
Spare Parts & Supplies
We provide a spare parts kit and connect you with all the wholesale suppliers you need — consumables, cleaning materials, cups, and mix.
Remote Monitoring
Your machine is cloud-connected 24/7. You can view sales data in real time, and our support team monitors performance proactively.
Get In Touch
Let's Talk About Your Facility
Complete the form and our business team will get back to you within one business day with pricing, availability, and next steps.
Business Inquiry Form
New guide: How to buy a soft serve vending machine.