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No. 99 Spoons is a Pasadena, CA-based company (3866 E Colorado Blvd) with 200+ operators and 350+ machines sold across the US. Certified by Intertek to NSF/ANSI 25. Health permits are issued locally and are the owner's responsibility. We sell machines. You choose and secure your own location. 99 Spoons does not find, provide, or refer locations. Email us at sales@99spoons.com with any specific concern.
Yes. The $49/month covers real-time sales tracking, temperature monitoring, menu management, and technical support. No per-transaction fees, no royalties, no revenue share. Third-party costs (consumables, insurance, Nayax fee) are paid directly to those vendors — we don't mark them up or take a cut.
All machines include a standard warranty and ship with a spare parts kit. The cloud dashboard alerts you (and us) before most problems affect service. Most issues are resolved remotely. A national network of technicians is available for on-site labor warranty claims. The same team that trains you supports you — no third-party call centers.
Yes. You own the machine outright. Sell it to anyone, anytime, without 99 Spoons' approval or involvement. This is categorically different from a franchise.
This is the most important variable in the business. You choose and secure your own location. 99 Spoons does not find, provide, or refer locations.
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