SMS Privacy Policy

How 99 Spoons uses your mobile number for text communications.

Effective date: August 16, 2026

This SMS Privacy Policy supplements our general Privacy Policy and describes specifically how 99 Innovations LLC, doing business as 99 Spoons, collects, uses, and protects your mobile phone number and related information when you opt in to receive text messages from us.

Who we are

99 Innovations LLC, doing business as 99 Spoons
3866 E Colorado Blvd, Pasadena CA 91107
nick@99spoons.com | +1 858 304 7772

What information we collect

When you opt in to receive text messages from 99 Spoons, we collect your mobile phone number, the date and time of your opt-in, the source of your opt-in (website form, verbal consent, purchase, or text message), and any preferences or consent records associated with your opt-in.

How we use your mobile number

We use your mobile phone number only to send you text messages you have agreed to receive. Those messages may include product and pricing information, promotions and offers, equipment availability, appointment and call reminders, and messages about your order, delivery, installation, training, or support.

We do not share your mobile opt in information with third parties or affiliates for their own marketing or promotional purposes.

Mobile opt-in data and consent records are not sold, rented, or traded. We may share your number with service providers who send messages on our behalf, subject to confidentiality obligations and only to the extent necessary to operate our SMS program.

How to opt out

Reply STOP to any message from us at any time. You will receive one confirmation and no further messages. You may also email nick@99spoons.com or call +1 858 304 7772 to request removal.

How to get help

Reply HELP to any message from us, or contact us at nick@99spoons.com or +1 858 304 7772.

Retention

We retain consent records, including opt-in source, date, time, and the consent language shown, for a minimum of four years or as required by applicable law.

Changes

We may update this policy. The current version will always be posted at https://99spoons.com/sms-privacy-policy with the effective date shown above.